BistroAI Features — Complete AI Operations Suite
Every tool your restaurant team needs to capture calls, automate operations, and track revenue in real time.
What You Get
Core Features Built for Restaurants
24x7 AI Phone Answering
BistroAI answers every inbound call — morning, lunch rush, dinner service, and after hours. No more missed calls, no voicemail lag, no abandoned callers.
What it does: Captures order intent, reservation requests, and guest inquiries with natural language understanding. Routes complex calls to your team with full context.
Impact: 100% call coverage means zero missed revenue opportunities during peak service.
✓ Instant Answer
Calls answered in milliseconds, not seconds
✓ Intent Detection
AI understands order, reservation, or inquiry
✓ Staff Escalation
Complex calls routed with full conversation context
✓ Direct POS Delivery
Pushed in under 200ms to your existing POS
✓ No Hardware Changes
Works with your existing POS system
✓ Full Item Capture
Modifiers, quantities, special requests — all sent to POS
Order Capture & POS Delivery
Voice orders convert to POS orders automatically. No manual entry. No data re-keying. Straight from caller to your POS.
What it does: Parses multi-item orders with all modifiers (size, toppings, dietary notes, timing preferences), confirms with caller, and pushes to your existing POS in under 200ms.
Impact: Kitchen starts cooking immediately. Zero order entry delays or transcription errors.
Reservation Management
BistroAI captures and logs every reservation request — party size, preferred date/time, party name, special occasions, and dietary preferences.
What it does: Reads back reservation details to guest for confirmation, logs into your system, sends optional SMS/email confirmation to guest, and tracks no-shows.
Impact: 94% reduction in missed reservations. Perfect party tracking for revenue forecasting.
✓ Party Details Captured
Size, date, time, name, occasion, dietary needs
✓ Caller Confirmation
Read-back prevents miscommunication
✓ Guest Notifications
SMS/email reminders reduce no-shows
✓ Common Question Library
Hours, locations, menu questions answered instantly
✓ Live Escalation
Complex inquiries routed to staff with context
✓ Custom Training
AI trained on your specific menu and policies
Guest Inquiry Automation
Handles recurring guest questions automatically — hours, locations, parking, menu details, dietary accommodations, delivery info.
What it does: Answers 80%+ of guest inquiries without staff involvement. Complex requests escalate with full conversation history.
Impact: Front-of-house team freed from phone questions, more time for in-person service.
iPad Operations Station
Real-time dashboard showing all incoming calls, live orders, active reservations, and revenue metrics. Full visibility in one place.
What it does: Displays current orders in kitchen, pending reservations, call queue status, revenue secured this shift, and ticket audit trail for reconciliation.
Impact: Management and ops teams have instant visibility into all operations. No more "did we get that call?" questions.
✓ Live Order Board
See all orders in kitchen, status, timing
✓ Revenue Tracker
Real-time total for shift, day, week, month
✓ Audit Trail
Every call, order, reservation logged with timestamps
✓ Cloud-Managed
Scale workflows across locations instantly
✓ Unified Dashboard
See all locations at once or drill into specific store
✓ Consistent Policies
Same AI training, same quality across all locations
Multi-Location Support
Built for restaurants with multiple locations. One centralized dashboard, location-aware routing, unified training, consistent operations.
What it does: Each location gets dedicated phone numbers and workflows. Central ops team can see all stores at once or zoom into individual locations.
Impact: Scale without complexity. Same BistroAI quality at every location.
Enterprise-Grade Security
SOC 2 Type II Certified
Independent audit confirms security controls, access logs, data handling, and incident response procedures.
PCI-DSS Compliant
All payment and order data encrypted in transit and at rest. Regular security audits and penetration testing.
Data Privacy
GDPR compliant. Your guest and order data is never shared or sold. Full data retention control.
99.95% Uptime SLA
Multi-region redundancy ensures BistroAI is always available to answer your calls.
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Feature Breakdown
- ✓24x7 Call Answering
- ✓Order to Kitchen Print
- ✓Reservation Management
- ✓Guest Inquiries
- ✓iPad Operations Dashboard
- ✓Multi-Location Support
- ✓Enterprise Security
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